Where Do We Deliver & When Will My Delivery Arrive
We deliver to most Australian metro and rural areas. You will be prompted to check if we deliver to your postcode on when ordering. Please Note; We can't deliver to PO Boxes. If it's convenient for you to have it delivered to your work address, friend or relatives place that's fine too!
If delivering to a work address please keep in mind that deliveries are sometimes made on Saturdays and and can be made from 8am - 6pm on weekdays. Send us an email to request we don't deliver on Saturday if concerned. You will receive tracking notification.
We will let you know when your order is scheduled for delivery and you will have the option to request a different close by delivery day.
Delivery to work addresses
If delivering to your work address, send us an email to let us know, and we can arrange a convenient delivery day. Couriers will leave items out the front if no one is there.
Do I need to be at home for delivery
We understand the need for convenient delivery. That’s why we pack our meat in insulated boxes and deliver in refrigerated vans. You will receive tracking confirmation the day prior to your box arriving.
Our couriers have permission to leave the box without a signature. Our refrigerated couriers will leave your box in a safe place where possible. We strongly recommend leaving delivery instructions at checkout and ensuring someone can bring it inside promptly.
Our boxes are kept refrigerated all the way to your door. Our meat is packed in insulated boxes which are recyclable and reusable.
Will the beef arrive fresh or frozen
Your beef arrives frozen — and that’s very much by design.
Most households freeze beef anyway. The difference is how it’s frozen.
We use commercial blast freezers that freeze beef rapidly at very low temperatures, creating much smaller ice crystals within the meat. This helps preserve:
- Texture
- Juiciness
- Flavour
- Overall eating quality
Home freezers simply aren’t able to freeze meat quickly enough to achieve the same result. Slower freezing forms larger ice crystals, which can damage muscle fibres and lead to more moisture loss when thawed.
By freezing your beef immediately after processing — before it ever reaches a domestic freezer — we lock in quality at its peak. When you thaw it at home, it’s closer to the day it was cut than beef that’s travelled “fresh” for days or weeks before being frozen later.
In short: you’d likely be freezing it anyway. We just do it properly, once, at the point where quality matters most.
Can I order bones and/or organs
Yes! our bones and organ meats are very popular, however they are in limited supply so not advertised. If interested please send us an email to inquire.
What if my order arrives damaged, warm, or missing something?
Please contact us straight away with photos of the box and contents. We’ll make it right quickly. We take cold-chain integrity and accuracy seriously.
Can I change my delivery address after ordering?
If you need to update your delivery address, contact us as soon as possible. We can usually adjust it up until your order enters packing / dispatch.
Billings FAQS
When will I be charged?
Your first charge is processed at checkout when you join the Ledger.
After that:
Monthly billing: you’ll be charged in the first working week of each month
Seasonal billing: you’ll be charged in the first working week of every third month
This keeps billing predictable and aligned with our delivery planning.
Will I be reminded before future charges?
Yes.
Before each scheduled charge, we’ll send you a reminder so you have time to make changes, pause, or update your details if needed.
Can I pause or cancel before the next charge?
Absolutely.
As long as changes are made before the billing cut-off for that cycle, you can pause or cancel with no penalty.
Can I switch between monthly and seasonal billing?
In many cases, yes — subject to availability and timing. If you’d like to change your billing cadence, just contact us and we’ll help where possible.
What happens if a payment fails?
If a payment doesn’t go through, you’ll receive a notification to update your details.
If payment isn’t resolved within the billing window, your upcoming delivery may be delayed or skipped — we’ll always communicate clearly.
Can I update my payment details?
Yes. You can update your payment details at any time through your customer portal (linked in your Ledger emails).
Is the first box priced differently?
For seasonal billing, No.
Yes for monthly billing. Your first Ledger box includes a one-time introductory price that reflects onboarding, setup, and first-delivery handling.
All boxes after your first are billed at the standard Ledger rate.
Regenerative Agriculture & Sustainability
What does “regenerative agriculture” mean at Caluga Farm?
For us, regenerative agriculture means leaving the land healthier than we found it. While producing food that regenerates health.
In practice, that looks like:
Improving soil structure and biological activity
Increasing plant diversity and ground cover
Raising healthy Animals suported by a healthy ecosystem.
Supporting water infiltration and resilience
Producing food in a way that can continue long term
Rather than extracting from the land, we manage it as a living system.
How do cattle fit into a regenerative system?
Well-managed cattle are a key part of regeneration, not a problem to be removed.
When grazed intentionally and moved regularly, cattle:
Stimulate pasture growth
Cycle nutrients back into the soil
Feed soil microbes through root exudates
Help build carbon-rich topsoil over time
The result is healthier pasture, healthier animals, and ultimately better food.
What does regenerative grazing look like on your farm?
We use planned rotational grazing, moving cattle through paddocks to allow adequate recovery time for plants and soil.
This helps:
Prevent overgrazing
Break parasite life cycles
Encourage deeper root systems
Maintain ground cover year-round
Rest is just as important as grazing — and we plan for both.
Do you use synthetic fertilisers?
No — we don’t rely on synthetic fertilisers.
Our focus is on building soil biology so nutrients are cycled naturally through plants, animals, and microbes. Healthy soil feeds plants; healthy plants feed cattle.
How does regenerative farming affect the environment?
Over time, regenerative systems have:
Improved soil carbon and structure
Increased biodiversity above and below ground
Improved water holding capacity in droughts
Reduced erosion and runoff during heavy rain
Is regenerative farming the same as organic?
Not exactly.
Regenerative farming focuses on outcomes (soil health, resilience, biodiversity), rather than ticking boxes or following a fixed rule set.
We care more about what’s happening in the soil and pasture than what label sits on the packet.
How does this impact the quality of the beef?
Healthy soils grow diverse, mineral-rich pastures. Cattle finished slowly on these pastures tend to produce beef that is:
More flavourful
Better textured
Naturally nutrient-dense
We believe the quality of the land shows up in the quality of the meat.
Is regenerative farming scalable?
Yes — but it scales differently to industrial agriculture.
In nature, systems don’t scale by getting bigger and more compressed. They scale by duplication. Forests don’t become a single dense super-forest; they spread. Grasslands don’t intensify into feedlots; they replicate across landscapes.
Regenerative agriculture follows this same principle.
Rather than concentrating more animals into smaller spaces and importing feed from elsewhere, regenerative systems rely on:
Matching livestock numbers to the land
Growing feed where animals live
Cycling nutrients locally through soil, plants, and animals
This approach doesn’t aim to put more into less. It aims to put the right amount in the right place, repeated across more land.
As more farms adopt regenerative management, the system scales through replication — paddock by paddock, farm by farm. Each regenerated landscape contributes to:
Healthier soils
More resilient ecosystems
Increased biological activity
Greater potential to draw carbon from the atmosphere and store it in the soil, where it supports life rather than warming the climate
For us, scaling isn’t about centralising production. It’s about expanding the number of landscapes managed in a way that works with natural systems — because that’s how nature has always scaled successfully.
How do you measure success?
We have a few fancy tools such as a microscope that allow us to look directly at the biology in the soil change over time and a brix meter which is a little device that allows us to measure the energy and nutrient density in the grass, which has been very exciting to watch increase over the years.
We also look at:
Soil condition and ground cover
Pasture diversity and recovery
Animal health and resilience
Long-term productivity of the land
Success isn’t just this season’s output — it’s whether the farm is stronger year after year.
Why does sustainability matter to the Ledger?
Because the Ledger only works if the system behind it is sustainable.
We can only offer ongoing access to Caluga Farm beef if the land, animals, and people involved are cared for long term. Sustainability isn’t a marketing layer — it’s the foundation.
Animal Husbandry
Do you use vaccines?
No — we do not vaccinate our cattle. In 40 years of not using vaccines on our cattle we have not experienced any health issues due to this decision.
Do you use growth hormones?
No. We don’t use growth hormones.
Do you use antibiotics?
No — not as a routine input for increased growth as is practiced in feedlot beef production.
That said, animal welfare comes first. If an individual animal ever needed medical treatment to prevent suffering, we would treat it responsibly and remove that animal from our farm once recovered - it would never go into our meat program. Our aim is always to raise healthy cattle through management, not medication.
Do you use wormers or drenches?
We don’t drench on a routine schedule.
Because Caluga Farm is coastal, we can face a higher parasite and tick pressure than many inland properties. The coastal environment also brings big nutritional advantages — diverse pastures, mineral-rich conditions, and excellent growing seasons — but it can increase the “parasite load” cattle are exposed to.
Here’s how we manage it, primarily without chemicals:
Breeding for parasite resistance: we’ve selected and bred cattle for stronger natural resilience over many years.
Rotational + regenerative grazing: strategic moves, longer rest periods, and pasture management to reduce parasite cycles and pressure.
Strong mineral status (free-choice minerals): we provide minerals so cattle can balance what they need. Good mineral status supports overall resilience, and we pay particular attention to minerals commonly associated with skin, immune function, and parasite tolerance — including copper and sulphur (along with other essential trace minerals as part of a balanced program).
Observation + targeted decisions: we monitor condition and behaviour and aim to intervene only when needed.
Most seasons, these management levers are enough.
However: certain weather conditions (for example prolonged warm/wet periods) can spike parasite pressure. In those cases, we may need to step in with a targeted treatment — and that can include ivermectin.
When we do, it’s:
Selective and minimal (not routine, not blanket)
Welfare-led (we treat when it’s genuinely needed)
Handled responsibly with at least 3 x the required withholding periods to ensure no residue.
Supplementation with Bentonite clay also helps them to bind up and get rid of unwanted compounds.
Our goal is simple: raise healthy cattle primarily through breeding and management, while keeping the right to intervene when nature demands it — because good stewardship includes both prevention and responsible care.
How does bentonite clay help cattle detox?
Bentonite clay is used for its high binding and adsorption capacity within the digestive tract.
Structurally, bentonite has a large surface area and a negative charge, which allows it to bind certain unwanted compounds — including some naturally occurring toxins — as they pass through the gut. Once bound, these compounds are less likely to be absorbed and are instead excreted.
Delivery FAQS
Where Do We Deliver & When Will My Delivery Arrive
We deliver to most Australian metro and rural areas. You will be prompted to check if we deliver to your postcode on when ordering. Please Note; We can't deliver to PO Boxes. If it's convenient for you to have it delivered to your work address, friend or relatives place that's fine too!
If delivering to a work address please keep in mind that deliveries are sometimes made on Saturdays and and can be made from 8am - 6pm on weekdays. Send us an email to request we don't deliver on Saturday if concerned. You will receive tracking notification.
We will let you know when your order is scheduled for delivery and you will have the option to request a different close by delivery day.
Delivery to work addresses
If delivering to your work address, send us an email to let us know, and we can arrange a convenient delivery day. Couriers will leave items out the front if no one is there.
Do I need to be at home for delivery
We understand the need for convenient delivery. That’s why we pack our meat in insulated boxes and deliver in refrigerated vans. You will receive tracking confirmation the day prior to your box arriving.
Our couriers have permission to leave the box without a signature. Our refrigerated couriers will leave your box in a safe place where possible. We strongly recommend leaving delivery instructions at checkout and ensuring someone can bring it inside promptly.
Our boxes are kept refrigerated all the way to your door. Our meat is packed in insulated boxes which are recyclable and reusable.
Will the beef arrive fresh or frozen
Your beef arrives frozen — and that’s very much by design.
Most households freeze beef anyway. The difference is how it’s frozen.
We use commercial blast freezers that freeze beef rapidly at very low temperatures, creating much smaller ice crystals within the meat. This helps preserve:
- Texture
- Juiciness
- Flavour
- Overall eating quality
Home freezers simply aren’t able to freeze meat quickly enough to achieve the same result. Slower freezing forms larger ice crystals, which can damage muscle fibres and lead to more moisture loss when thawed.
By freezing your beef immediately after processing — before it ever reaches a domestic freezer — we lock in quality at its peak. When you thaw it at home, it’s closer to the day it was cut than beef that’s travelled “fresh” for days or weeks before being frozen later.
In short: you’d likely be freezing it anyway. We just do it properly, once, at the point where quality matters most.
Can I order bones and/or organs
Yes! our bones and organ meats are very popular, however they are in limited supply so not advertised. If interested please send us an email to inquire.
What if my order arrives damaged, warm, or missing something?
Please contact us straight away with photos of the box and contents. We’ll make it right quickly. We take cold-chain integrity and accuracy seriously.
Can I change my delivery address after ordering?
If you need to update your delivery address, contact us as soon as possible. We can usually adjust it up until your order enters packing / dispatch.
Billings FAQS
When will I be charged?
Your first charge is processed at checkout when you join the Ledger.
After that:
Monthly billing: you’ll be charged in the first working week of each month
Seasonal billing: you’ll be charged in the first working week of every third month
This keeps billing predictable and aligned with our delivery planning.
Will I be reminded before future charges?
Yes.
Before each scheduled charge, we’ll send you a reminder so you have time to make changes, pause, or update your details if needed.
Can I pause or cancel before the next charge?
Absolutely.
As long as changes are made before the billing cut-off for that cycle, you can pause or cancel with no penalty.
Can I switch between monthly and seasonal billing?
In many cases, yes — subject to availability and timing. If you’d like to change your billing cadence, just contact us and we’ll help where possible.
What happens if a payment fails?
If a payment doesn’t go through, you’ll receive a notification to update your details.
If payment isn’t resolved within the billing window, your upcoming delivery may be delayed or skipped — we’ll always communicate clearly.
Can I update my payment details?
Yes. You can update your payment details at any time through your customer portal (linked in your Ledger emails).
Is the first box priced differently?
For seasonal billing, No.
Yes for monthly billing. Your first Ledger box includes a one-time introductory price that reflects onboarding, setup, and first-delivery handling.
All boxes after your first are billed at the standard Ledger rate.
Regenerative Agriculture & Sustainability
What does “regenerative agriculture” mean at Caluga Farm?
For us, regenerative agriculture means leaving the land healthier than we found it. While producing food that regenerates health.
In practice, that looks like:
Improving soil structure and biological activity
Increasing plant diversity and ground cover
Raising healthy Animals suported by a healthy ecosystem.
Supporting water infiltration and resilience
Producing food in a way that can continue long term
Rather than extracting from the land, we manage it as a living system.
How do cattle fit into a regenerative system?
Well-managed cattle are a key part of regeneration, not a problem to be removed.
When grazed intentionally and moved regularly, cattle:
Stimulate pasture growth
Cycle nutrients back into the soil
Feed soil microbes through root exudates
Help build carbon-rich topsoil over time
The result is healthier pasture, healthier animals, and ultimately better food.
What does regenerative grazing look like on your farm?
We use planned rotational grazing, moving cattle through paddocks to allow adequate recovery time for plants and soil.
This helps:
Prevent overgrazing
Break parasite life cycles
Encourage deeper root systems
Maintain ground cover year-round
Rest is just as important as grazing — and we plan for both.
Do you use synthetic fertilisers?
No — we don’t rely on synthetic fertilisers.
Our focus is on building soil biology so nutrients are cycled naturally through plants, animals, and microbes. Healthy soil feeds plants; healthy plants feed cattle.
How does regenerative farming affect the environment?
Over time, regenerative systems have:
Improved soil carbon and structure
Increased biodiversity above and below ground
Improved water holding capacity in droughts
Reduced erosion and runoff during heavy rain
Is regenerative farming the same as organic?
Not exactly.
Regenerative farming focuses on outcomes (soil health, resilience, biodiversity), rather than ticking boxes or following a fixed rule set.
We care more about what’s happening in the soil and pasture than what label sits on the packet.
How does this impact the quality of the beef?
Healthy soils grow diverse, mineral-rich pastures. Cattle finished slowly on these pastures tend to produce beef that is:
More flavourful
Better textured
Naturally nutrient-dense
We believe the quality of the land shows up in the quality of the meat.
Is regenerative farming scalable?
Yes — but it scales differently to industrial agriculture.
In nature, systems don’t scale by getting bigger and more compressed. They scale by duplication. Forests don’t become a single dense super-forest; they spread. Grasslands don’t intensify into feedlots; they replicate across landscapes.
Regenerative agriculture follows this same principle.
Rather than concentrating more animals into smaller spaces and importing feed from elsewhere, regenerative systems rely on:
Matching livestock numbers to the land
Growing feed where animals live
Cycling nutrients locally through soil, plants, and animals
This approach doesn’t aim to put more into less. It aims to put the right amount in the right place, repeated across more land.
As more farms adopt regenerative management, the system scales through replication — paddock by paddock, farm by farm. Each regenerated landscape contributes to:
Healthier soils
More resilient ecosystems
Increased biological activity
Greater potential to draw carbon from the atmosphere and store it in the soil, where it supports life rather than warming the climate
For us, scaling isn’t about centralising production. It’s about expanding the number of landscapes managed in a way that works with natural systems — because that’s how nature has always scaled successfully.
How do you measure success?
We have a few fancy tools such as a microscope that allow us to look directly at the biology in the soil change over time and a brix meter which is a little device that allows us to measure the energy and nutrient density in the grass, which has been very exciting to watch increase over the years.
We also look at:
Soil condition and ground cover
Pasture diversity and recovery
Animal health and resilience
Long-term productivity of the land
Success isn’t just this season’s output — it’s whether the farm is stronger year after year.
Why does sustainability matter to the Ledger?
Because the Ledger only works if the system behind it is sustainable.
We can only offer ongoing access to Caluga Farm beef if the land, animals, and people involved are cared for long term. Sustainability isn’t a marketing layer — it’s the foundation.
Animal Husbandry
Do you use vaccines?
No — we do not vaccinate our cattle. In 40 years of not using vaccines on our cattle we have not experienced any health issues due to this decision.
Do you use growth hormones?
No. We don’t use growth hormones.
Do you use antibiotics?
No — not as a routine input for increased growth as is practiced in feedlot beef production.
That said, animal welfare comes first. If an individual animal ever needed medical treatment to prevent suffering, we would treat it responsibly and remove that animal from our farm once recovered - it would never go into our meat program. Our aim is always to raise healthy cattle through management, not medication.
Do you use wormers or drenches?
We don’t drench on a routine schedule.
Because Caluga Farm is coastal, we can face a higher parasite and tick pressure than many inland properties. The coastal environment also brings big nutritional advantages — diverse pastures, mineral-rich conditions, and excellent growing seasons — but it can increase the “parasite load” cattle are exposed to.
Here’s how we manage it, primarily without chemicals:
Breeding for parasite resistance: we’ve selected and bred cattle for stronger natural resilience over many years.
Rotational + regenerative grazing: strategic moves, longer rest periods, and pasture management to reduce parasite cycles and pressure.
Strong mineral status (free-choice minerals): we provide minerals so cattle can balance what they need. Good mineral status supports overall resilience, and we pay particular attention to minerals commonly associated with immune function, and parasite tolerance — including copper and sulphur (along with other essential trace minerals as part of a balanced program).
Observation + targeted decisions: we monitor condition and behaviour and aim to intervene only when needed.
Most seasons, these management levers are enough.
However: certain weather conditions (for example prolonged warm/wet periods) can spike parasite pressure. In those cases, we may need to step in with a targeted treatment — and that can include ivermectin.
When we do, it’s:
Selective and minimal (not routine, not blanket)
Welfare-led (we treat when it’s genuinely needed)
Handled responsibly with at least 3 x the required withholding periods to ensure no residue.
Supplementation with Bentonite clay also helps them to bind up and get rid of unwanted compounds.
Our goal is simple: raise healthy cattle primarily through breeding and management, while keeping the right to intervene when nature demands it — because good stewardship includes both prevention and responsible care.
How does bentonite clay help cattle detox?
Bentonite clay is used for its high binding and adsorption capacity within the digestive tract.
Structurally, bentonite has a large surface area and a negative charge, which allows it to bind certain unwanted compounds — including some naturally occurring toxins — as they pass through the gut. Once bound, these compounds are less likely to be absorbed and are instead excreted.